Privacy Policy

Design Walls is committed to protecting the privacy of our customers. This Policy explains how we collect, use, and disclose your personal information when you use our website and services.

Information We Collect:

We collect two types of information about you:

Personal Information: This information can be used to identify you directly, such as your name, email address, phone number, billing address, and shipping address. We collect this information when you create an account, place an order, request a quote, or contact us for support.
Non-Personal Information: This information cannot be used to identify you directly, such as your browser type, operating system, IP address, browsing history, and demographic information. This information gets collected automatically when you visit our website.

How We Use Your Information

We use your information to:

Process your orders and provide the services you request.
Send you important information about your orders, including order confirmations, shipping updates, and invoices.
Respond to your inquiries and provide customer support.
Improve our website and services.
Send you marketing communications, but only with your consent.

Data Security and Privacy

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, which cannot guarantee the security of your information.

We will not share your personal information with third parties except in the following cases:

With service providers who help us operate our website and services, such as payment processors, shipping companies, and marketing agencies. These service providers are only authorized to use your information for the purpose of providing services to us.
To comply with legal requirements, such as a court order or subpoena.
In the event of a merger, acquisition, or sale of all or a part of our assets.

Freedom of Data Sharing

You have the following choices regarding your information:

You can access and update your account information at any time.
You can unsubscribe from our marketing communications.

You can request that we delete your information. However, please note that we may need to retain some information for legal or business purposes.

Data Retention: We will retain your information for as long as it is necessary to provide you with the services you request and to comply with our legal obligations.

Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect non-personal information about your use of our website. You can block cookies by changing your browser settings. However, this may limit your ability to use certain features of our website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.